About joylink new

Get to Know joylink new – Malaysia's Most Trusted Online Entertainment Platform

We are more than just a gaming platform. joylink new was built with one goal – to deliver a safe, fair, and enjoyable online entertainment experience to every user in Malaysia and across the region.

500K+
Registered Members
800+
Available Games
24/7
Customer Support
99.9%
System Uptime

Who We Are & Why joylink new?

Joylink new is an online entertainment platform built specifically for the Malaysian market, designed with a deep understanding of local players' needs, preferences, and lifestyle. Since launching, we have grown into one of the most widely used online entertainment destinations in the region – not because we say so, but because our membership continues to grow every day.

Joylink new is built on three core pillars: trust, transparency, and convenience. We understand that when players put their money on a platform, they need confidence that their funds are safe, the games are fair, and they will be treated with respect. That is why every decision we make – from selecting game providers and payment methods to designing the interface – is oriented around the satisfaction and security of our members.

Our platform uses 256-bit SSL encryption technology to protect every transaction and member personal data. All games available on joylink new come from internationally licensed providers that use independently audited Random Number Generators (RNG). We make no compromises on this, because our reputation depends entirely on the trust you place in us.

Our Commitment: joylink new operates under a valid licence and complies with all regulations set by recognised international regulatory bodies.

joylink new Mission & Vision
Our Mission

To provide a safe, fair, and entertaining online entertainment platform to every user in Malaysia – with an easily accessible experience, responsive support, and games that never get old.

Our Vision

To become the most trusted number-one online entertainment platform in Southeast Asia, with an active player community and a continuously growing gaming ecosystem.

Safety First

Your data and funds are protected with the latest encryption technology.

Priority Members

Every decision is made with our members' best interests at heart.

Full Transparency

Our RTP, bonus terms, and game conditions are clear and easy to understand.

Always Growing

We continuously improve the platform based on feedback from our members.

Journey joylink new

From a simple idea to an online entertainment platform used by hundreds of thousands of members – this is the story of joylink new.

Every milestone we have achieved is the result of the trust you have placed in us. Thank you for being part of this journey.

2018
Founding of joylink new

Joylink new was founded by a team of technology and entertainment industry experts with over 10 years of experience. With solid startup capital and a clear vision, the founding team began building the platform infrastructure from the ground up.

2019
Official Platform Launch

Joylink new launched its first public version with a collection of over 100 slot and casino games. Within three months, the platform successfully gathered its first 50,000 registered members – far exceeding the team's initial expectations.

2020
Game Collection Expansion

We added new game categories including Fish Shooting Games, Bingo, and Sports. Partnerships with over 12 licensed international game providers brought our game library to over 400 titles within a year.

2021
Mobile App Launch

The joylink new App for Android and iOS launched officially, allowing members to play anywhere without opening a web browser. The app recorded over 100,000 downloads in its first week.

2022
VIP Programme & Tournaments Introduced

A tiered VIP membership programme and monthly tournament system were launched, delivering greater rewards to loyal members. Over 200,000 active members joined the VIP programme within the first year.

2023 – Present
Over 500,000 Members & Still Growing

Joylink new now has over 500,000 registered members, a game library exceeding 800 titles, 24/7 customer support in Malay and English, and a withdrawal system processed in under 2 hours.

What What Sets Us Apart joylink new

Six key reasons why hundreds of thousands of Malaysian players choose joylink new as their online entertainment platform

Highest-Level Security

The joylink new platform is protected by the same 256-bit SSL encryption used by banking institutions. Every transaction, login credential, and member personal data is fully encrypted. Our system also runs automated fraud detection around the clock to keep your account safe.

800+ High-Quality Games

From classic slots to live casino games, fish shooting, bingo, and sports wagering – joylink new offers over 800 game options from leading providers such as Pragmatic Play, Microgaming, NetEnt, and many more. All available under one account.

Fast & Easy Withdrawals

We understand that waiting for your winnings is one of the most frustrating parts of the online gaming experience. At joylink new, withdrawals are processed in just 15 minutes to 2 hours, with support for multiple local payment methods including e-wallets and bank transfers.

Best Mobile App

The joylink new App for Android and iOS is designed with a clean, responsive interface. All games, transactions, customer support, and promotional updates are accessible directly from your phone. Download for free and start playing in under 5 minutes.

24/7 Customer Support

The joylink new customer support team is ready to assist you at any time – day or night, weekdays or public holidays. Reach us via live chat in the app or on the website, and we are committed to responding to your enquiry in under 3 minutes.

VIP Programme & Exciting Rewards

The joylink new VIP Programme features 6 membership tiers with increasingly attractive rewards at every level – from weekly cashback and exclusive free spins to higher withdrawal limits and a dedicated personal account manager for top-tier VIP members.

Our Commitment to Responsible Gaming

At joylink new, we believe online entertainment should be a source of enjoyment – not stress or financial hardship. That is why we take responsible gaming seriously and provide a range of tools to help our members play within healthy limits.

One feature we are proud of at joylink new is the self-limit system that every member can configure. You can set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is reached, the system will automatically block any additional deposits until the limit period expires – no shortcuts, no exceptions.

We also provide a self-exclusion feature for members who feel they need a break from playing for a while. The exclusion period can be set from 24 hours up to 6 months, and during this period your account cannot be used for any wagering activity. This is how we ensure entertainment stays entertainment.

Our team is also trained to identify signs of unhealthy gaming behaviour and will proactively reach out to members if we notice any concerning patterns. We are more than just a platform – we are a partner who genuinely cares about your well-being.

Read More

The Technology Behind Our Platform

Joylink new is built on a robust and reliable technology infrastructure. Our servers operate in international-grade data centres with 99.9% uptime, ensuring you can play without interruption at any time. Our systems use advanced load balancing technology to support hundreds of thousands of concurrent users without slowdowns.

To ensure fair play, all slots and games on joylink new use Random Number Generators (RNG) verified by independent auditing bodies such as eCOGRA and iTech Labs. These audits are conducted on a regular basis to ensure that every game outcome is truly random and cannot be manipulated.

Our payment system is integrated with over 15 local and international payment methods, all secured with 3D Secure protocols. Our KYC (Know Your Customer) process uses automated document verification technology that can complete verification in under 10 minutes.

SSL 256
Data Encryption Bits
RNG
Independently Audited
15+
Payment Methods
<10 Min
Automated KYC Process

Team Leadership joylink new

Led by seasoned experts in the technology and online entertainment industry

Ahmad Razif
Chief Executive Officer

Over 15 years of experience in the fintech and digital entertainment industry across Southeast Asia.

Lim Wei Chen
Chief Technology Officer

Software engineering expert with specialisation in large-scale systems and cybersecurity.

Priya Nair
Chief Product Officer

Experienced in user experience design and international-standard digital product management.

Mohd Faizal
Chief Operating Officer

Overseeing the platform's daily operations including customer support, payments, and regulatory compliance.

Ready to Be Part of joylink new?

Join over 500,000 members who have trusted joylink new as their online entertainment platform of choice. Register for free in under 2 minutes and start your gaming experience today.

Secure & Trusted Platform 256-bit SSL Encryption 24/7 Support Mobile-Friendly
Bahasa Melayu