Your privacy is our priority. This document clearly explains how joylink new collects, uses, stores, and protects your personal information as a member of our platform.
Last Updated Date: 1 January 2026. This policy takes effect immediately and supersedes all previous versions.
Joylink new ("we", "our platform") respects the privacy of every individual who uses our services. This Privacy Policy is drafted to give you full clarity on our data management practices — from how we collect your information to how it is protected and used.
This document applies to all users and registered members of the joylink new platform, covering access via our official website as well as our mobile app for Android and iOS. By registering an account or continuing to use our platform, you acknowledge that you have fully read and understood this Privacy Policy.
We are committed to complying with applicable data protection legislation and ensuring your personal information is handled with full responsibility, transparency, and integrity. Your trust is our most valued asset.
This Privacy Policy should be read together with Terms and Conditions joylink new to understand the full framework of the agreement between you and our platform.
In the course of delivering the best service to you, joylink new collects various types of information. We only collect data that is genuinely necessary for platform operations and member identity verification.
| Data Category | Type of Information | Collection Methods |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Registration form & KYC |
| Contact Information | Email address, phone number | Account registration |
| Financial Data | Bank account number, account holder name | Payment method registration |
| Usage Data | Login history, gaming activity, transactions | Automatically during use |
| Technical Data | IP address, device type, web browser, cookies | Automatic & cookies |
| Verification Documents | Copy of identity card, proof of address | KYC Process |
Information you provide during registration and the KYC process is used solely for identity verification, payment processing, and regulatory compliance. We do not collect any information beyond what is required to operate the platform.
All verification documents you upload are stored in a secured server environment and are accessible only by authorised personnel involved in the KYC verification process.
Joylink new uses your personal information only for specific and legitimate purposes. Every piece of data collected has a clear purpose, and we do not use it for any other purpose without your consent.
We do not use your data to create automated profiles that could negatively affect your rights as a member. Any decision involving your account is reviewed by our human team whenever necessary.
Joylink new does not sell, rent, or trade your personal information to any third party for marketing purposes. Your privacy is not a commodity to us.
However, there are limited situations where we may need to share your information with certain parties, all based on legitimate grounds:
All third parties who receive your data are contractually bound to protect that information and use it solely for the specified purpose. We ensure every partner complies with data protection standards equal to or higher than our own.
Protecting your personal information from unauthorised access, loss, or misuse is our top technical priority. joylink new continuously invests in the latest security infrastructure to keep your data safe at all times.
While we take all reasonable precautions, no digital system can guarantee 100% absolute security. In the event of any security incident involving your data, we are committed to notifying you within the timeframe required by applicable law.
Joylink new uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality or user experience of our platform.
joylink new does not use third-party cookies for targeted advertising. Data collected through our cookies is not shared with external advertising networks.
As a joylink new member, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights. To invoke any of the following rights, please contact our support team via Live Chat within the platform.
You have the right to request a copy of all personal information we hold about you at any time.
You may request the correction of any inaccurate or incomplete information in your account.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request a copy of your data in a machine-readable format for transfer to another platform.
Under certain circumstances, you may request that we temporarily restrict how we process your data.
Joylink new retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. We do not keep your data longer than necessary.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked back to your identity.
The joylink new platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.
If we discover that personal information of a child has been collected without proper age verification, we will take immediate steps to delete that information and close the account in question. Parents or guardians who believe their child has registered on our platform are encouraged to contact our support team immediately.
Our rigorous age verification process, including identity document checks during KYC, is specifically designed to prevent underage individuals from accessing this platform.
Joylink new reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any significant changes via email or in-platform notification.
The "Last Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. It is your responsibility to review this page periodically. Your continued use of the joylink new platform following any amendments constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to our team. We are committed to responding to every inquiry within 48 business hours.
For official requests relating to privacy rights such as data access, correction, or deletion, please clearly state the type of request and include the required identity verification information so we can process your request promptly and accurately.
Six pillars of data protection that form the foundation of trust for millions of joylink new members
Every bit of data travelling between your device and joylink new servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's major banks to secure online transactions.
Your personal information is never sold, rented, or traded to advertisers or third-party data brokers. Your data belongs entirely to you — we are simply its responsible custodian.
Our identity verification process uses secure document-checking technology. Your documents are stored in an encrypted environment and accessed only by authorised personnel for verification purposes.
Our security system monitors all suspicious activity around the clock. Any unauthorised access attempts to your data are automatically detected and blocked before they can cause any harm.
You have full control over your data — from accessing and correcting information to requesting account deletion. Your privacy rights are easily exercised through our responsive customer support.
Joylink new's privacy practices are designed in accordance with the latest international data protection standards. We undergo regular independent privacy audits to ensure ongoing compliance with evolving requirements.
Create your account today and enjoy a safe, personalised, and trusted gaming experience. Your privacy is our priority from your very first day to your last with us.